Privacy Policy Last Updated: July 2026

Welcome to PTCGrid. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our platform.

By creating an account or using PTCGrid, you agree to the practices described in this Privacy Policy.

Information We Collect

When you register or use PTCGrid, we may collect the following information.

Information You Provide

During registration, we may collect:

  • Full Name
  • Email Address
  • Country
  • WhatsApp Number

This information helps us create your account, communicate with you, verify your identity when necessary, and provide platform services.

Information We Collect Automatically

When you visit or use PTCGrid, certain information may be collected automatically, including:

  • IP Address
  • Browser Information
  • Device Information
  • Login History
  • Task Completion History
  • Security Logs
  • Website Usage Information

This information helps us improve security, prevent fraud, and provide a better experience for all users.

Chrome Extension Verification

Some tasks require the use of the official PTCGrid Chrome Extension. When used for supported tasks, the extension helps verify task completion and user activity. This verification system is designed to improve accuracy, reduce fraud, and ensure that rewards are given only for valid task completion.

The extension is used only for supported tasks and does not replace the requirement for users to complete tasks honestly.

How We Use Your Information

Your information may be used to:

  • Create and manage your account
  • Verify completed tasks
  • Process withdrawal requests
  • Improve platform security
  • Prevent fraud and abuse
  • Detect fake activity
  • Respond to support requests
  • Improve website performance
  • Comply with legal obligations

Cookies

PTCGrid uses cookies to improve your experience. Cookies help us:

  • Keep you logged in
  • Maintain secure sessions
  • Remember certain preferences
  • Improve website performance
  • Enhance overall user experience

These cookies are used only for the operation and functionality of PTCGrid.

Google Analytics

PTCGrid uses Google Analytics to understand how visitors use the website. Google Analytics helps us analyze website traffic, identify technical issues, improve performance, and enhance the user experience. The information collected is used for analytics purposes only.

Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, misuse, loss, or alteration. Although we work hard to protect your data, no online system can guarantee absolute security.

Data Sharing

PTCGrid does not sell, rent, or trade your personal information to third parties. We only disclose information when required by applicable law, legal process, or government authorities.

Identity Verification

To maintain platform security and prevent fraud, PTCGrid may request identity verification or supporting documents when necessary. Verification may be requested in situations including:

  • Suspicious activity
  • Fraud prevention
  • Account ownership confirmation
  • Withdrawal verification
  • Security investigations

These requests help protect both users and advertisers from unauthorized activity.

Account Information

Users may update certain profile information from their account settings, including: Full Name, Country, and WhatsApp Number.

For security reasons, the registered email address cannot be changed.

Account Deletion

If you wish to permanently delete your account, you must contact PTCGrid Support through your registered account. Before processing any deletion request, we may verify account ownership to ensure that the request is submitted by the legitimate account owner.

Age Requirement

PTCGrid is intended for users who are 16 years of age or older. Users under the age of 16 should not create an account or use our services. If we discover that an account belongs to someone under the required age, appropriate action may be taken.

Inactive Accounts

Verified accounts are generally not removed simply because they become inactive. However, unverified accounts that remain inactive for an extended period may be disabled or removed at our discretion.

Your Responsibilities

By using PTCGrid, you agree to:

  • Provide accurate information
  • Keep your account secure
  • Protect your login credentials
  • Use the platform honestly
  • Follow all platform rules and task instructions

Policy Updates

We may update this Privacy Policy from time to time. Any changes will become effective once the updated version is published on this page. We encourage users to review this Privacy Policy regularly.

Contact Us

Registered users should contact our Support Team through the support system available inside their PTCGrid account for the fastest assistance.

For general inquiries, you may also contact us at: ptcgridadmin@gmail.com